Please make sure you have read all of the Terms of Service before filling out a request form.
You have two choices:
Customs:
A custom color version of the creatures already available. Take a look at what creatures are available on my Creatures page. Prices for custom creatures are listed on their individual pages. Next, fill out the form below to let me know what creature you want and what colors you would like it to be!
Commissions:
A uniquely sculpted, one of a kind creature. I hand sculpt the parts for your new creature and design the pattern to make the body. Be sure to have a detailed description of the creature you have in mind, or reference photos so I can best assess what it is you’d like me to make. Then fill out the form below to give me the details on your creature request!
After submitting a form, you will receive a price quote generally within 1-2 business days.
Terms of Service
Thank you for your interest in a CreatureSmith original creation!
Make sure you read this terms of service carefully and note that, by sending payment, you agree to the following terms:
Payment:
Payments must be made in USD through either PayPal or my Etsy shop.
Processing will not begin on an order until payment has cleared.
Shipping:
Creatures are shipped only to the address provided during checkout. Please double-check that you are using your correct and current shipping address before confirming an order.
All creatures are shipped through USPS, which observes all US federal holidays and may occasionally be delayed by extreme weather.
If you need your creature to arrive by a specific date, I must be notified before the order is finalized so I can try to best meet your needs.
In-stock creatures ship within 1-3 business days of purchase.
Domestic Shipping (U.S.):
Creatures ship at the First Class rate (3-7 business days) unless Priority shipping (1-3 business days) is purchased. All domestic orders come with USPS tracking and delivery confirmation included. I must know before purchasing if you require signature confirmation on an order.
International Shipping:
International creatures ship via USPS First Class International. Shipping time varies by location. Please bear in mind that occasionally packages can be held up by customs. I have no control over this, so please make sure to allow sufficient time for your creature to arrive.
International customers are responsible for any import taxes or fees set by their country’s customs office.
Custom Orders:
If you are unsure whether I can make a Custom Color creature or Original Commission in the way you want, please contact me at thecreaturesmith@gmail.com before ordering.
Generally I do not offer partial payments on creatures, but they can be made available on a case by case basis. If you think you will need a payment plan, please contact me and we can discuss it.
Please be sure you know what you want your creature to look like, and be ready to provide a detailed description before placing an order. Making changes once I’ve begun work on your creature may incur extra cost and will delay your creature’s completion.
You understand you are purchasing a unique, handmade piece of art, created by an individual artist. I always strive for the highest of quality and accuracy in creating your creature, but due to the handmade nature of my creatures and the materials involved in making them, there may be slight inconsistencies, flaws, or imperfections.
Deadlines:
Custom Color creatures can take up to 4-6 weeks to complete. Original Commission creatures can take longer, depending on the complexity of the order. The time it takes me to complete a creature can depend on the availability of supplies, customer communication, and other such things outside of my control. Because of this, I do not guarantee a completion date or deadline on custom or commissioned creatures unless discussed with the client prior to ordering.
Refunds & Repairs:
I do not offer refunds or exchanges where I am not at fault. However, if you have any questions or concerns, please contact me at thecreaturesmith@gmail.com and I will do my best to help you.
